Family Owned for over 45 years
Fully covered Plant area
Open 7 Days a week
Café serving Breakfast, Lunch & afternoon Tea
Nationwide Delivery
Online shopping
At Jones Garden Centre, we strive to provide our customers with a seamless online shopping experience, whether you're looking for a BBQ, gardening tools, outdoor furniture, or home decor. We understand that shopping online can be daunting, so we've put together a list of frequently asked questions to help answer any queries you may have. From placing an order to tracking your delivery and returning items, our FAQ page covers all the essential information you need to know to make your online shopping experience with us as smooth as possible. So, take a look below and don't hesitate to get in touch with our customer service team if you need further assistance. Happy shopping!
What products are available for online shopping at Jones Garden Centre?
Jones Garden Centre offers a wide range of products for online shopping, including plants, gardening tools and equipment, garden furniture, and Weber BBQs.
How do I place an order online at Jones Garden Centre?
To place an order online at Jones Garden Centre, simply browse the products on our website, select the items you wish to purchase, and proceed to checkout.
What payment methods are accepted for online purchases at Jones Garden Centre?
Jones Garden Centre accepts various payment methods, including credit/debit cards, PayPal, and Pay after collect.
Can I cancel or change my order after I have placed it?
If you need to cancel or change your order, please contact Jones Garden Centre customer service as soon as possible. We will do our best to accommodate your request, depending on the status of your order.
What is the delivery timeframe for online orders at Jones Garden Centre?
The delivery timeframe for online orders at Jones Garden Centre depends on the items purchased and the delivery location. We aim to deliver within 3-5 working days, but this may vary.
How much does delivery cost for online orders at Jones Garden Centre?
The delivery cost for online orders at Jones Garden Centre varies depending on the size and weight of the items purchased and the delivery location. The delivery cost will be calculated at checkout. All orders with a minimum of €50, get free shipping. Some items over €50 will have a delivery charge on it, based on how we ship due to weight.
Does Jones Garden Centre offer international shipping?
Currently, Jones Garden Centre only delivers nationwide.
What is the return policy for online purchases at Jones Garden Centre?
Jones Garden Centre has a 30-day return policy for online purchases. If you are not satisfied with your purchase, you can return it for a refund or exchange it within 30 days of receiving it.
How do I track the status of my online order at Jones Garden Centre?
You will receive an email with a tracking number once your order has been dispatched. You can use this tracking number to track the status of your order on the Jones Garden Centre website.
What if my online order arrives damaged or defective?
If your online order arrives damaged or defective, please contact Jones Garden Centre customer service as soon as possible. We will arrange for a replacement or refund, depending on the nature of the issue.